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✦
Built for Malaysian MSMEs · No training required

Your business,
always open

97% of Malaysian businesses are MSMEs — busy surviving, not scaling. AI Rakan Niaga changes that. Sell more, run operations, and stay compliant. Just chat.

Pepper Labs
AI Rakan Niaga
Online · 24/7
Selamat datang! Boleh saya bantu anda hari ini? 😊
👤
Ada baju kurung size M tak? Berapa harga?
Ada! 3 warna — Biru Malam, Merah Marun, Krim. Harga RM89. Nak tengok gambar? 👗
97%of all businesses are MSMEs
+15–25%Sales Conversion Uplift
2–3×Faster Customer Response
−30%Reduction in Admin Cost
24/7Never misses a customer
3 minTo set up, no coding needed
97%of all businesses are MSMEs
+15–25%Sales Conversion Uplift
2–3×Faster Customer Response
−30%Reduction in Admin Cost
24/7Never misses a customer
3 minTo set up, no coding needed
AI Persona

Four AI partners,
one platform

Each AI persona is purpose-built for a specific business function — no training required, just chat.

🚀
Sales

Rakan Jualan

Answers product questions, handles orders, sends follow-ups, and converts leads 24/7 — even at 2 AM.

⚙️
Operations

Rakan Operasi

Tracks inventory, manages bookings, cost optimisation, and automates routine operational tasks.

💰
Finance

Rakan Kewangan

Generates financial summaries, tracks revenue, and provides plain-language business performance insights.

🛡️
Compliance

Rakan Pematuhan

Navigates SST, e-Invoicing (LHDN), and SSM renewals. Keeps your business legally compliant without the confusion.

Technical Architecture

Your 24/7 Business Assistant,
Decoded

A look under the hood. Our Advanced Insight Engine uses the RAG pipeline, powered by DeepSeek-R1, to convert your business data into grounded, intelligent actions.

Customer Experience Architecture
End-to-end conversation flow & channel integrations
Live
CX Architecture
🔗
Customer Experience Layer
Maps the full journey from customer touchpoints (WhatsApp, Telegram, Web) through the AI orchestration layer to business outcomes — orders, bookings, and CRM updates.
Retrieval-Augmented Generation Pipeline
Document ingestion → embedding → retrieval → generation
DeepSeek-R1
Technical RAG Pipeline
🧠
RAG Engine — Powered by DeepSeek-R1
Your uploaded product catalogues and FAQs are chunked, embedded, and stored in a vector database. At runtime, semantically relevant chunks are retrieved and injected into the LLM context for grounded, accurate responses.
LLMOps Infrastructure
Model serving, monitoring, evaluation & feedback loops
Production
LLMOps Infrastructure
⚙️
Production LLMOps Stack
Covers the full operational lifecycle — model versioning, A/B evaluation, latency monitoring, guardrails, and continuous improvement loops that keep your AI accurate and on-brand over time.
Ecosystem Integration

Connected to every
critical system

AI Rakan Niaga operates via WhatsApp — the app every Malaysian already uses — connected to the full regulatory and commerce ecosystem.

🌐
Web Widget
Embed on any website
Pepper Labs — AI Rakan Niaga
AI Rakan Niaga

Powered by DeepSeek-R1 + RAG

⇄
🏛️
SSM
Companies Commission of Malaysia
📋
LHDN
e-Invoicing & tax compliance

Ready to stop
missing customers?

Join 5,200+ Malaysian businesses. Free for 14 days — no card needed.